Automis Technologies Private Limited
Fair Practice Code
Principles for clear, respectful and accountable interactions.
Clear communication
Seek clear explanations of product scope, pricing, limitations and responsibilities before purchase. Ask for agreed terms in writing and keep the relevant records.
Respectful treatment
Customers, applicants and partners should be treated professionally. Raise concerns about misleading statements, inappropriate conduct or unfair treatment through the grievance process.
Responsible use of technology
Use Super Intelligence with appropriate permissions, review and accountability. Automated outputs should not replace required professional judgement or customer disclosures.
Financial-services distinction
Using Automis software does not establish that Automis is your lender or a regulated financial institution. For a loan or financial product, identify the actual provider and consult its approved fair-practice code, loan terms and grievance arrangements.
Concerns and feedback
Share a specific description, dates, service reference and desired resolution with support. Escalate unresolved matters through Grievance Redressal.